Shipping policy
Domestic Shipping Policy
Shipment Processing Time
Most orders are processed within 1-3 business days. Orders are not shipped on weekends or holidays. Orders containing customized apparel can take up to 10 business days to ship.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
| Shipment Method | Estimated Delivery Time |
| UPS Ground | 1-7 Business Days |
| UPS 2nd Day Air |
2 Business Days |
| UPS Next Day Air Saver | 1 Business Day |
| UPS Next Day | 1 Business Day |
| USPS First Class Mail | 1-3 Business Days |
| USPS Priority Mail | 1-3 Business Days |
| USPS Priority Mail Express | 1-2 Business Days |
*Delivery delays can occasionally occur. Please see carrier websites for updated delivery estimates, guarantees, and more. MT Products LLC is not responsible for any shipping delays incurred, regardless of shipping carrier and service purchased.
Shipment to P.O. Boxes or APO/FPO Addresses
MT Products LLC ships to addresses within the U.S. and U.S. Territories.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
MT Products LLC only collects sales tax within the state of Florida and is not responsible for any customs and taxes applied to your order outside of Florida. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
MT Products LLC is not liable for any products damaged, lost, or stolen during shipping. If the package you received is damaged, please contact us immediately so that we can file a claim with the shipment carrier. Please save all packaging materials and damaged goods before filing a claim.
Declared Value
Wholesaling Account Holders
All wholesale shipments are shipped through UPS Ground unless otherwise requested. UPS automatically provides a $100 declared value. At the purchaser's request, the actual value for any shipments may be declared, up to $50,000 per label.
When your account is opened, please notify us if you would like us to declare the actual value for all of your shipments.
For more information ups UPS's Declared Value, please
Visit: UPS Shipping Guides and Resources
The purchaser will be charged for all additional shipping charges. If the account is on net 30 terms, additional charges will be reflected on final invoice. If the account is on due on receipt terms, additional charges will be estimated at time invoice is sent, rounded up to the nearest whole dollar.
Whether or not the purchaser elects to purchase shipping insurance, MT Products LLC is not liable for any products damaged, lost, or stolen during shipping.
Non-Wholesaling Account Holders
All Shipments include carrier insurance for the amount of the products purchased. This additional cost is already included in the shipping cost paid by you.
In the event that your shipment is lost, damaged, or stolen, please contact us so that we may open a case with the carrier. Every situation is different, and MT Products LLC cannot control what decisions are made as to claims with carriers. However, we will work with you to resolve any issues that arise, and deliver you your products.
International Shipping Policy
We currently do not ship outside the U.S.